| A
large Asian consumer electronics firm without PC experience was
attempting to enter the US market with a computer
product. It experienced significant difficulty with third party channels
due to supply chain underperformance, poor end user support, and
perceived conflict of interest with an Internet
based sales capability. As a consequence, the PC product was
thrown out of several consumer electronics channels and captured
minimal share.
Vericours
designed a market entry strategy for the product line that included
clearly positioned direct sales, channel partners,
web sales, and web based customer service and support. We tested
and tuned this strategy through interviews with potential key channel
partners and follow up workshops.
We
then helped recruit channel partners and build the required internal
supply chain and support processes that enabled
the client have a very successful category re-launch and ongoing
success. They are now a leading PC sub-category supplier in the
United States.
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